Shipping&Returns

At CHAMS Activewear, we are committed to delivering your order in a timely and efficient manner. Please review our shipping details below:

Shipping Times:

  • Standard Shipping: Our standard shipping times typically range from 10 to 21 days from the date of order confirmation. Please note that these times may vary depending on your location and other external factors. Rest assured, we do our best to get your order to you as quickly as possible.

  • Tracking Information: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment.

Returns and Exchanges

We want you to be completely satisfied with your purchase from CHAMS Activewear. If, for any reason, you are not satisfied with your order, we offer free returns under the following conditions:

Free Returns Eligibility:

  • Damaged Items: If you receive a damaged or defective item, please contact our customer support team within 15 days of receiving your order. We will arrange for a return or exchange, and you will not incur any return shipping costs.

  • Sizing Issues: In case you ordered the wrong size and it doesn't fit as expected, you can also request a return within 15 days of receiving your order. We will be happy to assist you in exchanging the item for the correct size. Return shipping costs for sizing issues are the responsibility of the customer.

Return Process:

To initiate a return for damaged items or sizing issues, please contact our customer support team at support@chamsactive.com . They will provide you with detailed instructions on how to return your item and guide you through the process.

Please note that returned items must be in their original condition, with all tags and labels intact. We reserve the right to refuse returns that do not meet these criteria.